Chatform - Fikri Studio

A Hub for Key Functions and Essential Knowledge

The home page is the first screen presented to users/agents, featuring key shortcuts, learning resources, and the latest customer chats received by agents. We include these three elements for several reasons:

• To ensure easy access to core features
• To notify agents of new customer chats
• To help new agents quickly learn how the application works  

By including a knowledge resource on the home page, we not only simplify the process of finding information about how the application operates but also help reduce the support team’s workload and enhance overall work efficiency.

A Hub for Key Functions and Essential Knowledge

The home page is the first screen presented to users/agents, featuring key shortcuts, learning resources, and the latest customer chats received by agents. We include these three elements for several reasons:

• To ensure easy access to core features
• To notify agents of new customer chats
• To help new agents quickly learn how the application works  

By including a knowledge resource on the home page, we not only simplify the process of finding information about how the application operates but also help reduce the support team’s workload and enhance overall work efficiency.

A Hub for Key Functions and Essential Knowledge

The home page is the first screen presented to users/agents, featuring key shortcuts, learning resources, and the latest customer chats received by agents. We include these three elements for several reasons:

• To ensure easy access to core features
• To notify agents of new customer chats
• To help new agents quickly learn how the application works  

By including a knowledge resource on the home page, we not only simplify the process of finding information about how the application operates but also help reduce the support team’s workload and enhance overall work efficiency.

Build your Chatform

This page is where Chatform bot templates are stored. Chatform provides templates based on general workflows to simplify your tasks, such as contact forms, registration forms, feedback and surveys, etc. However, you can also create your own custom forms tailored to user needs.

Build your Chatform

This page is where Chatform bot templates are stored. Chatform provides templates based on general workflows to simplify your tasks, such as contact forms, registration forms, feedback and surveys, etc. However, you can also create your own custom forms tailored to user needs.

Build your Chatform

This page is where Chatform bot templates are stored. Chatform provides templates based on general workflows to simplify your tasks, such as contact forms, registration forms, feedback and surveys, etc. However, you can also create your own custom forms tailored to user needs.

If you want to create your own Chatform bot with unique needs, you can do so on the Chatform Bot Builder page. You can craft your bot using elements supported by each platform, such as displaying product lists, providing multiple-choice options, and giving conditional responses to gather information and help resolve the issues your customers are facing.

Customize your Chatform appearance

The Widget Settings screen empowers businesses to design a branded and user-friendly chat widget. Users can customize elements such as avatars, colors, fonts, and themes, with a real-time preview to ensure the design aligns perfectly with their brand identity. This intuitive customization process makes it easy to create a polished and professional customer-facing widget.

Customize your Chatform appearance

The Widget Settings screen empowers businesses to design a branded and user-friendly chat widget. Users can customize elements such as avatars, colors, fonts, and themes, with a real-time preview to ensure the design aligns perfectly with their brand identity. This intuitive customization process makes it easy to create a polished and professional customer-facing widget.

Customize your Chatform appearance

The Widget Settings screen empowers businesses to design a branded and user-friendly chat widget. Users can customize elements such as avatars, colors, fonts, and themes, with a real-time preview to ensure the design aligns perfectly with their brand identity. This intuitive customization process makes it easy to create a polished and professional customer-facing widget.

A page where you can interact with your customer.

The Chat Inbox screen is a centralized hub for managing customer conversations across multiple channels, including SMS, WhatsApp, and Web. Support teams can easily organize and prioritize messages using categorization and status filters. With tools like quick replies, real-time customer attribute updates, and internal notes, this screen enhances efficiency and ensures a seamless customer support experience.

A page where you can interact with your customer.

The Chat Inbox screen is a centralized hub for managing customer conversations across multiple channels, including SMS, WhatsApp, and Web. Support teams can easily organize and prioritize messages using categorization and status filters. With tools like quick replies, real-time customer attribute updates, and internal notes, this screen enhances efficiency and ensures a seamless customer support experience.

A page where you can interact with your customer.

The Chat Inbox screen is a centralized hub for managing customer conversations across multiple channels, including SMS, WhatsApp, and Web. Support teams can easily organize and prioritize messages using categorization and status filters. With tools like quick replies, real-time customer attribute updates, and internal notes, this screen enhances efficiency and ensures a seamless customer support experience.

Import contact from other platforms.

The Contact Import screen simplifies the process of transferring data between platforms. Users can map fields, exclude unnecessary ones, or create new properties to ensure the imported data is clean, consistent, and tailored to their needs. This flexibility makes it easy to adapt the system to various data formats, saving time and effort during setup.

Import contact from other platforms.

The Contact Import screen simplifies the process of transferring data between platforms. Users can map fields, exclude unnecessary ones, or create new properties to ensure the imported data is clean, consistent, and tailored to their needs. This flexibility makes it easy to adapt the system to various data formats, saving time and effort during setup.

Import contact from other platforms.

The Contact Import screen simplifies the process of transferring data between platforms. Users can map fields, exclude unnecessary ones, or create new properties to ensure the imported data is clean, consistent, and tailored to their needs. This flexibility makes it easy to adapt the system to various data formats, saving time and effort during setup.

ChatForm - AI-driven customer support platform

ChatForm - AI-driven customer support platform

ChatForm - AI-driven customer support platform

Check out other works

Check out other works